Polar Express cancellations are considered to be a reduction to the number of guests or a cancellation of the entire reservation. Cancellation Policy: Cancellations for Polar Express train-only reservations are non-refundable, and cancellations for Polar Express packages are subject to a 50% cancellation penalty. Please note that permitted modifications are subject to availability and are limited to adding guests to the reservation or making changes to the travel dates (new dates must be in the 2021 Polar Express season valid November 2021, to January 2022). Polar Express 2021 ONLY - Change Policy: Polar Express reservations may be modified up to 7 days prior to the original date of travel. All reservations for Polar Express require full payment at the time of booking the reservation.
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